Luo & Company Co., Ltd. - Professional Marine Spare Parts Supplier

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

Name and contact information (email address, phone number, mailing address)
Account credentials (username, password)
Payment information (processed securely through third-party payment processors)
Communications with us (customer service inquiries, feedback)
Product preferences and purchase history

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Personalize your experience and provide relevant content
Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

With service providers who assist us in operating our website and conducting business
When required by law or to protect our rights and safety
In connection with a business transfer or acquisition
With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access to your personal information
Correction of inaccurate information
Deletion of your personal information
Restriction of processing
Data portability
Objection to processing

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date below.