Terms of Service
Please read these terms carefully before using our services. By using our website, you agree to be bound by these terms.
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Use License
Permission is granted to temporarily download one copy of the materials on Luo & Company's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
Product Information and Pricing
All product descriptions, specifications, and pricing information on this website are subject to change without notice. We strive to provide accurate information, but we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time for any reason. Payment terms and methods will be specified in individual contracts or purchase orders.
Shipping and Delivery
Shipping terms, delivery times, and costs will be specified in individual contracts. Risk of loss and title for products purchased pass to you upon delivery to the carrier.
Warranties and Disclaimers
The materials on Luo & Company's website are provided on an 'as is' basis. Luo & Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Limitations
In no event shall Luo & Company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Luo & Company's website, even if Luo & Company or a Luo & Company authorized representative has been notified orally or in writing of the possibility of such damage.
Intellectual Property
All content, trademarks, service marks, trade names, logos, and other intellectual property on this website are the property of Luo & Company or its licensors and are protected by copyright and other intellectual property laws.
Prohibited Uses
You may not use our website:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
Termination
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Governing Law
These Terms shall be interpreted and governed by the laws of the People's Republic of China, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Shanghai, China.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@luocompany.com
Phone: +86 4008 930883
Shanghai Office: 608, Upper West Shanghai Office Tower 3, No. 69 Lishang Road, Putuo, Shanghai, China 200333
Hamburg Office: Pestalozzistrasse 80, D-25421 Pinneberg, Germany
Last Updated: December 6, 2025